You can cancel at any time. There is no cancellation fee.
- Tell us by email or phone: hellocallkettle@gmail.com or (571) 290-8908.
- Turn off call forwarding on your phone line so calls ring you again (how). It is your line, so this step is yours. We help on request: tell us your carrier and we do it with you.
- On a paid plan, service ends at the close of the billing month in which you cancel, and no further fees are charged.
- Your business number was never moved, so there is nothing to port back.
- Transcripts and summaries are deleted automatically after 90 days. Ask us if you have a question about what we keep.
If you only need calls handled differently for a while, pause answering instead.
More: all setup guides · contact support.