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Setup guides

How to cancel

Cancel any time. Here are the three steps.

You can cancel at any time. There is no cancellation fee.

  1. Tell us by email or phone: hellocallkettle@gmail.com or (571) 290-8908.
  2. Turn off call forwarding on your phone line so calls ring you again (how). It is your line, so this step is yours. We help on request: tell us your carrier and we do it with you.
  3. On a paid plan, service ends at the close of the billing month in which you cancel, and no further fees are charged.
  • Your business number was never moved, so there is nothing to port back.
  • Transcripts and summaries are deleted automatically after 90 days. Ask us if you have a question about what we keep.

If you only need calls handled differently for a while, pause answering instead.

More: all setup guides · contact support.

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