We build your front desk. You approve it. Your calls get answered.
Three steps. Book a demo first if you want to see it work for a business like yours, or send your details now and we review them by hand. Plans are monthly with no setup fee, and setup and onboarding are included.
The setup form sends a request for review. It is not instant account creation or service activation, and it does not turn anything on for your callers.
- You approve it before it takes a real call
- You keep the phone number your customers know
- Month to month, no setup fee
From first conversation to a live front desk
Our target is a receptionist ready to test about a day after you send your details, and calls forwarded about two days in. It is a target, not a promise, and it depends on how quickly you answer and on your phone carrier.
Tell us about your business
About five minutes. The form asks for your business name and trade, your hours, the services you book and how long each takes, the questions customers ask most with your answers, and the cell number urgent callers should ring.
We build it and you approve it
We review your request by hand, build the receptionist from your answers and place practice calls against it. Then you call your private test line, change anything you like and approve it. Nothing goes live before that.
Forward your calls and watch them come in
With us on the phone, you turn on forwarding from the number your customers already know. Calls it answers show up in your owner dashboard and in your email. You can switch forwarding off yourself at any time.
The setup form has an optional, unchecked box if you want account alerts by text. Texts go only to you, only if you tick it, and signing up does not depend on it. See how SMS opt-in works.
Have these handy
None of it has to be perfect. We review every answer with you, and you can change your rules at any time. Not sure which carrier steps apply? See the call forwarding guides or the help center.
- Your hours, and which days you are closed
- The services you book and about how long each takes
- The questions callers ask most, with your answers
- The cell number urgent callers should ring
- Your phone company (it helps us pick the right forwarding steps)
- Optional: the Google Calendar email you want bookings to match
Done for you, tested with you
- We build the receptionist from your hours, services and rules
- A private test line, so you hear it before callers do
- A pre-launch check on your exact rules
- Forwarding set up with us on the phone, on your own carrier
Monthly, with receptionist minutes included
Plans, included minutes and the per-minute rate for extra time are on the pricing page and in writing before you start.
Before you start
Who sets it up?
We do. You send your hours, services and call rules through the setup form, we review it, build the receptionist, place test calls against it, and then you call it yourself. Setup and onboarding are included in every plan. Nothing goes live until you have heard it and approved it, and you turn on forwarding with us on the phone. The full setup flow is here.
Does it work with my existing business number?
Yes, and you do not change it: you keep the number your customers already know. Your carrier or phone system forwards calls to the number we set up for you. You choose the mode: every call, overflow (only the calls you do not answer), after hours, or a custom mix such as VIP numbers that always ring you first. Which modes are possible depends on your carrier or phone system, so we confirm yours with a real test call before anything goes live. The details and tradeoffs are here.
How do I cancel?
Tell us by email or phone, or just turn call forwarding off on your phone, which takes about ten seconds on most mobile carriers. Plans are month to month with no setup fee and no cancellation fee. See pricing and the written terms.
How much does it cost?
Call Kettle is a monthly managed front desk with no setup fee. Plans: Starter $297 with 450 receptionist minutes, Growth $497 with 900 receptionist minutes, Scale $999 with 2,100 receptionist minutes. Each plan includes a monthly allowance of receptionist minutes. If you use more, Call Kettle keeps answering and the extra minutes are billed at your plan's per-minute rate, and service does not stop when you pass the included amount. See every plan side by side. Your phone carrier may charge separately for call forwarding, which is between you and them.
Ready when you are.
Book a demo and we will walk through your phones, or send your details and we review them by hand. You hear it before it goes live.