You can't answer the phone from under a sink.
A leaking pipe does not wait for a callback, and the plumber who answers usually gets the job. Call Kettle answers when you can't, books the visit or takes the details, and brings in a person when one is needed.
This is a test call, not a customer recording. An AI plays the customer; the receptionist is our live system, with the booking rules it uses on real calls.
Where plumbing companies lose calls
Calls during the job
Hands wet, head under a cabinet: the call goes to voicemail and the customer calls someone else.
Burst pipe and leak calls
Callers with an active leak reach something that answers, takes the details and alerts you.
Drain and water heater quotes
It books an estimate visit instead of guessing a price over the phone.
What it handles for a plumbing company
- Books leak, drain and water heater visits inside your hours
- Answers hours, service area and common questions from your words
- Transfers to your phone when a caller asks for you
- Tells callers who describe a gas smell, a fire or an injury to call 911, and alerts you
- Never quotes a price you did not give it
It always tells callers it is an AI, and a person is always one request away.
You choose when it answers
Overflow
Your phone rings first. If nobody picks up, the AI answers instead of voicemail.
Most owners start here.
After hours
Your team answers during the day. Nights, weekends and holidays go to the AI.
Keeps the office in charge.
When you're busy
If you are already on another call, the next caller gets the AI instead of a busy signal.
For peak days.
Everything
The AI answers every call and puts callers through when they ask.
For owners who are rarely at a desk.
Selective
Certain numbers, such as family or your best customers, always ring you first.
Add it to any mode.
Plumbing questions
What if it is a real plumbing emergency?
You decide: book the soonest slot and alert you, or ring your on-call phone. A gas smell always gets the 911 message first.
Will it give quotes?
No. It will not invent prices. It books an estimate or takes the details so you can quote properly.
Hear it before you decide.
Call the demo line, talk to it like a customer, and try to trip it up. If it looks useful, book 15 minutes and we will show you how it would handle your calls.