Hear a live call. Call the demo line: (571) 556-3587
Home / Features
Features

What Call Kettle does on every call, and for you

Every line below is something the service does today. The tag on the right shows which plans include it. Compare plans side by side.

Answer

Picks up in your business name, says it is an AI, and handles what the caller needs.

24/7 AI call answering that says it is an AIEvery plan
Takes messages and callback requests (no live transfer on Free)Free
Custom call-handling rules written for your businessGrowth and up
Monthly 20-minute tuning callGrowth and up
Improve page: see questions the receptionist could not answer and add approved answers it uses on every callGrowth and up

Book

Books only when you are open, for services you offer, and never twice in the same slot.

Books appointments only inside your hours and services, never double-bookedEvery plan
Reads your calendar's busy times (iCal link) and emails calendar invitesStarter and up

Route

Gets urgent callers and every alert to the person who should have them.

Puts urgent callers through to a person you chooseStarter and up
Email alert for every booking, message and emergencyEvery plan
Booking, message and emergency alerts in Slack or Microsoft Teams, using an incoming-webhook address you createGrowth and up

Report

See every call, what happened and what still needs you.

Owner dashboard: calls, bookings, needs-attention list, refreshes every 30 secondsEvery plan
Call transcripts and summaries kept 90 daysEvery plan
Monday recap email with calls by outcome and follow-ups waitingStarter and up
Download calls and bookings as CSVEvery plan
Dashboard charts: calls per week, outcomes, busiest hours and days, new vs returning callers, after-hours shareStarter and up

Connect

Send calls and bookings to the calendars and tools you already use.

Signed webhook for each finished call, for Zapier and other tools you set upStarter and up
Private calendar link that shows your bookings in Google, Apple or Outlook Calendar (read-only)Starter and up

Set up

We build it with you, test it before it goes live, and stay reachable.

Guided setup form; we review it before anything goes liveFree
Setup done for you, built on your hours, services and rulesStarter and up
Pre-launch test run on your exact rules, with a written pass/needs-attention reportStarter and up
Private test line to try it yourself before it answers real callersEvery plan
Direct support line to the person who set up your accountScale and up
Priority handling of support requestsScale and up
Owner dashboard

See every call, without being on the phone

Sign in to see calls, bookings and what needs your attention. It refreshes every 30 seconds and shows recorded activity, not estimated revenue.

It always tells callers it is an AI, and a caller can ask for a person at any point. It sends callers in danger to 911 and does not give safety or repair advice.

Sample dashboard - demo data. Invented callers and numbers, shown so you can see the layout. Your real calls appear in your private owner portal.

Looking for something that is not here? See what is not included, so you hear it from us first.

Start free and hear it on your own calls.

Start free with 25 real calls a month, no card. Or call the demo line first and talk to it like a customer. Nothing goes live until you approve it and test it.

Start freeCall the demo line