Before you start
- Have the 10-digit Call Kettle number we gave you handy. We send it to you during setup, and it is also on your dashboard.
- Use a different phone to test when you finish (the next guide shows how).
- You can do this on the phone with us. Call or email and we stay on the line while you set it up.
RingCentral
Check with your carrier RingCentral's help articles did not display for us in a form we could read, so we do not list menu names or codes.
- RingCentral has help articles called "Forwarding calls in the RingCentral app and Admin Portal" and "Turning the Forward all calls feature on or off". Sign in to your RingCentral account and search those titles.
- In general: set the forwarding destination to the 10-digit Call Kettle number, choose whether it is for all calls or only when you do not answer, and save.
- If your company has an after-hours rule, ask your RingCentral administrator to send the after-hours calls to the same number.
- Or call or email us, and we stay on the line while your administrator sets it.
Source: support.ringcentral.com article titles only; the article text could not be read. Checked 2026-10-05. Carriers change their steps without telling us; if yours looks different, call us and we will work it out with you.
Next: test it with a call from another phone. If you ever want your phone back: turn forwarding off.